Support & Training

OffenderWatch Support

As your partner in public safety, we’re here for you. Our support staff is available during standard office hours (7 AM – 7 PM CST), and after-hours phone support is available 24/7 at 888-Watch12 or 985-871-8110. Or email us at ow_support@watchsystems.com.  

Training Videos

Simply click on the training video links below and enter your name, email and agency to get started. We host free quarterly webinars for our partners.

 

Online Training Calendar
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OffenderWatch® Online Training: Basic 2:00 pm
OffenderWatch® Online Training: Basic
Dec 11 @ 2:00 pm – 3:00 pm
2:00 to 3:00 PM Central Time Get acquainted with OffenderWatch® in a FREE online basic tutorial designed to help you optimize the use of this powerful offender management solution. The OffenderWatch® Introductory Training Session offers[...]
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OffenderWatch® Online Training: Advanced – Central Time 2:00 pm
OffenderWatch® Online Training: Advanced – Central Time
Dec 18 @ 2:00 pm – 3:00 pm
If you’ve already been acquainted with OffenderWatch® in our FREE Online Basic Training, please join us for the Advanced Online Training to go even more in depth into the many beneficial features OffenderWatch®. The OffenderWatch®[...]
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Free Global Software Upgrade
Link to PDF upgrade letter