Privacy Policy

OffenderWatch Safe Virtual Neighborhood Privacy Policy

Effective date: 11/05/2019

This Privacy Policy (“Privacy Policy”) tells you how we collect, use and share information we collect (a) through the provision of our Services, including, without limitation, through our mobile device services, applications, monitoring software, and all plugins and extensions thereof, and (b) on the Safe Virtual Neighborhood (“SVN”) website at www.offenderwatch.com (the “Site”). By using the Services and/or the Site and submitting information you agree to the terms of this Privacy Policy. This Privacy Policy should be read in conjunction with, and is incorporated into, the Terms of Use (available at http://safevirtualneighborhood.com/termsofuse/) (the “Terms of Use”).  This Privacy Policy is governed by the laws of the State specified in the Terms of Use. Capitalized, but undefined terms used in this Privacy Policy have the meaning assigned to those terms in the Terms of Use.

  1. The Services. Watch Systems, L.L.C. (“OffenderWatch”) , is a Louisiana company with an address at 516 E. Rutland St. Covington, LA 70433. Our Services assist you in monitoring the use of computer devices and applications under your control by children under the age of 18 for whom you are the authorized legal guardian (“Minor Child(ren)”). The Services allow you to select the devices and applications to be monitored by the Services (each selected account or device for monitoring is a “Covered Account”). The SVN Software automatically deploys the configuration and the instructions given by you and you are solely responsible for the configuration of the Services for your Covered Account(s).
  2. Data Collection by OffenderWatch. SVN collects information and personal data about you and your Minor Children using the Covered Accounts (collectively, the following categories comprise the “Data”) through the Services in the following manner:
  3. Browsing. We automatically collect information when you visit the Site including your device’s IP address, browser and operating system, and statistics about how you use the Site. If you connect to our Site using a mobile device we may also collect information about your device including the operating system and browser used and a unique device identification number associated with such device. We may collect information from you or your Minor Childs online interactions through other websites, such as social media sites, email accounts or other interactive sites when you identify those sites or accounts to us.
  4. Cookies. We use cookies and similar technology to collect aggregate (non-personal) information about Site usage by all of our visitors and to help us remember you and your preferences when you revisit the Site. These cookies may stay on your browser into the future until they expire or you delete them. We also use technology to remember your purchase selections in your shopping cart.
  5. Third Party cookies. We allow selected third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. For instance, we allow Google Analytics to place cookies through our Site to collect aggregated information about use of our Site and Site visitors to assist us in our analysis to provide better services to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third-party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.
  6. Do-Not-Track. Your browser may allow you to set a Do Not Track (“DNT”) signal indicating that you do not wish your online activity to be tracked. Currently, our system does not support and cannot act on DNT signal headers that we may receive. However, the choices that we provide you concerning the collection and use of your information will continue to operate as described in this Privacy Policy.
  7. Web-forms. If you submit any webform to us, we collect the data indicated in the forms indicated in and submitted through these forms by you, including name and email address. Required data in order to send the webform is indicated. This data is used for processing your request and contacting you for further communication.
  8. Registration Data. On registering for the Services, we will collect the following personal data: name, company/institution (if applicable to Services chosen), email address, home address, payment information (if applicable) and at least one user name and password (“Registration Data”). This data is obligatory and if it is not provided, an account cannot be created.
  9. Covered Account Data. On your behalf, as a principal function of the Service, we collect and process personal data relating to your Covered Accounts (“Covered Account Data”). Our system uses proprietary algorithms to review Covered Account(s)’ online interactions through their registered devices and applications including interactions of Covered Accounts with websites, social media sites, email accounts or other interactive sites including posts, blogs and other communications.
  10. Location information. We may collect location information of devices connected to our Site. In addition, we may request location information, for instance about the city where your child’s school is located, so that we may provide context for our analytics.
  11. Use of Data Collected by Safe Virtual Neighborhood
  12. Registration Data. We are responsible for processing your Registration Data, which is used for communications with you and for the provision and management of your use of our Services. It is also used to measure and improve the Services and functionality and to provide customer service, send email notifications and (unless no longer in the distribution list) newsletters, or communications, in general, about the Services, products and novelties, and offers or promotions offered by us. We will use the Registration Data for these purposes and to comply with the Terms of Use and other legal notices.
  13. Covered Account Data. You and, if applicable, your registered Administrators and Users (collectively, your “Authorized Users”), will be sent notification emails, texts and other reports concerning certain Covered Account Data monitored by the Services. Your Authorized Users will have access to all Covered Account Data in our possession for review and, if necessary, correction or deletion. Your Authorized Users may request access to such Covered Account Data by e-mailing our customer support at support@offenderwatch.com.
  14. Sharing your Information. We treat your Data with strict confidentiality in accordance with commercially reasonable standards and applicable law. However, we may reveal your Data or other information about you to unaffiliated third parties: (1) if you request or authorize us to do so; (2) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas (provided that we will notify you of any such communication of your Data to the extent legally permissible), to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others; (3) if the disclosure is done as part of a purchase, transfer or sale of our services or assets (e.g., in the event that substantially all of our assets are acquired by another party, your Data may be one of the transferred assets); (4) if the information is provided to our agents, outside vendors or service providers to perform functions on our or your behalf (e.g., analyzing data, providing customer service, processing orders, etc.); (5) in an anonymized form to third parties in order to discover and reveal trends or other analytics regarding how users interact with the Site or Services; or (6) as otherwise described in this Privacy Policy. We will only share your Data with a third-party as described in items 3 through 6 of the preceding sentence if such third-party is obligated to protect your Data to the same extent we protect it under the terms of this Privacy Policy, or if the Data we share is in an aggregated form that does not contain personally identifiable information. We will never sell or rent your Data to third parties or augment, extend or combine your Data with data received from third party sources. Your Data will never be publicly displayed in any way by OffenderWatch.
  15. Commercial Communications. By filling in and sending your Registration Data to us, you expressly consent to receive electronic commercial communications regarding the subject matter of the Services, and other services including alerts, notices, newsletters, offers and promotions. If you do not wish to receive such information from us, you can expressly opt out by sending a notification to support@offenderwatch.com.
  16. Children’s Privacy. The Site and Services are designed to be a tool for parents and legal guardians to use to facilitate safe online interactions for their Minor Children. Only those over the age of 18 may subscribe to our Services and select Covered Accounts for their Minor Children. This Site is not designed nor intended to be attractive to children under the age of 13. While our Services include analysis of online interactions by children, we do not knowingly collect data from children under the age of 13 without first receiving verified consent. If you are under 13 please do not submit any information to us.
  17. Data Processing on Your Behalf: Safe Virtual Neighborhood as Data Processor.
  18. User Data. Upon your registration for, and deployment of, the Services, we start collecting Data from the devices and applications associated with your Covered Account(s), which may include personal data relating to you, to your Covered Accounts or to third parties, including information about devices used by Covered Accounts, websites and applications that your Covered Accounts use, and contacts, connections, payments, messages and other communications, posted and received by your Covered Accounts (collectively, “User Data”). In accordance with applicable privacy law, to the extent that it applies to the Services, you are the “Data Controller” of this User Data and you appoint us as a “Data Processor” of such User Data for the purpose of providing our Services. User Data is not our property or under our control and is only monitored by us for purposes of providing the Services. Any User Data that combines personally identifiable information with non-personally identifiable information will be treated as personally identifiable information. We will take reasonably appropriate steps to maintain the accuracy of any User Data we collect.
  19. Your use of User Data. As Data Controller, you warrant (i) that you have the appropriate authority to collect and process the User Data; (ii) that you are the parent or Legal Guardian of all users of all Covered Accounts; and (iii) that you agree to process and use the User Data in accordance with this Privacy Policy, the applicable Terms of Use and applicable law. You will not submit to the Services any personal data relating to any individual that has not authorized such processing. You will protect the confidentiality of any accessible User Data and prevent access by or disclosure to any unauthorized third person. You will inform us within 24 hours about any problem arising in relation with management of your SVN account, Covered Accounts, and/or User Data. You and your Authorized Users will be responsible for any illegal use of other person’s data (personal or not) through the Services, including any use contrary to applicable data protection laws (including the Federal Family Educational Rights and Privacy Act of 1974 (“FERPA”) and/or in violation this Privacy Policy. The parties acknowledge that (a) User Data may include personally identifiable information from education records that are subject to FERPA (“FERPA Records”); and (b) to the extent that User Data in our possession, custody or control includes FERPA Records, we will be considered a “School Official” (as that term is used in FERPA and its implementing regulations) and will comply with FERPA. We will not disclose FERPA Records as “Directory Information” under FERPA.
  20. Service Configuration. The Services provide device and application monitoring services for Covered Accounts as described in this Privacy Policy and the applicable Terms of Use. As part of the same, significant amounts of User Data may be collected and transmitted by the Services to OffenderWatch. You are responsible for setting the configuration of the Services that (i) controls the supervision and monitoring of activities, and (ii) determines the personal data to be monitored and collected. The setting of those configurations constitutes instructions by you for us to process User Data on your behalf as necessary to provide the Services to you. The level and degree of such surveillance and monitoring is entirely under your control and you hereby acknowledge and accept that OffenderWatch and its affiliates are not liable for any such configuration and control carried out by you, or any liability arising thereby. All such User Data will be your responsibility, with OffenderWatch as Data Processor in accordance with this Privacy Policy.
  21. Data Processor Obligations. To the extent that we are a Data Processor on your behalf, we shall (a) implement appropriate technical and organizational measures to safeguard any User Data against any unauthorized or unlawful access, loss, destruction, theft, use or disclosure; (b) limit access to User Data only to those employees who need to know it to enable us to perform the Services; (c) only process the User Data as specified by this Privacy Policy and in accordance with your instructions, and (d) will not use the User Data for any purposes other than those related to the performance of the Services or pursuant to your instructions. Upon the expiration or termination of your subscription to the Services by way of de-registration, or upon your request, we will cease any and all use of the User Data and will destroy it.
  22. Data removal. We generally retain your User Data on an identifiable basis for 30 days, after which it is deleted. We may retain portions of your User Data indefinitely as needed for the purpose of providing reports to you concerning your Covered Account(s). If you wish to remove all the User Data in your SVN account, please uninstall SVN from your devices, and send an email (as set out below), with a digital copy of your ID or other identification document to prove your identity. Once your identity is confirmed, we will immediately remove all of your Data from our active systems and back-ups within fifteen (15) days from confirmation of identity (except as indicated below). Each Covered Account’s User Data is controlled by the Covered Account and/or you and your Authorized Users as a Data Controller. We do not control any User Data and cannot and will not provide access in response to any Covered Account’s request to review or correct errors in his/her User Data. We will forward any such requests received by us to you, as the Data Controller, and you will be responsible for responding to any such requests.
  23. Warranties. You, as the party responsible for User Data that we process on your behalf as Data Processor for the provision of the Services, represent and warrant to us that:
    i. You comply with all applicable laws with respect to the monitoring and control of devices and applications used by you or your Covered Accounts; and ii. You have all legally required informed consents from each and every data subject, including without limitation, each the users of each Covered Account, whose personal data are submitted to us in the course of the provision of the Services or collected and transmitted to us by the Services.
  24. Indemnity. You agree to indemnify and keep us harmless from all claims, damages and losses we may suffer relating to or arising out of the processing of User Data and other third party personal data submitted to our systems during the course of your use and our provision of the Services.
  25. International Transfers of Data. We use third party technological services for the provision of Services, whose providers may process Registration Data and User Data collected in the course of providing us their services indicated below, as sub-processors. You authorize us to subcontract the following services and the corresponding transfer of User Data to the entities and countries listed below:
  26. Data hosting and information systems: Microsoft Azure, USA;
    b. Electronic communications: Google Inc., USA;
    c. Sending of commercial emails: Sendgrid, USA
  27. Data Security. We have adopted technical and organizational measures to preserve and protect your Data (including User Data) that we monitor from unauthorized use or access and from being altered, lost or misused, taking into account the technological state of art, the features of the information stored and the risks to which information is exposed, including without limitation encryption of all Data at rest and in transit. Further, we engage a third party to audit our security policies, procedures and standards on an annual basis. However, due to the nature of the information and related technology, we cannot ensure or guarantee the security of your Data and expressly disclaim any such obligation. If we learn of a security breach, then we will attempt to notify you electronically as soon as reasonably possible so that you can take appropriate steps. You have a role in the security of your information and you are responsible to make sure your log-in information is kept from other people. If your log-in information is lost or stolen, you can change your email/username or password on the account log-in page of the Site. If we receive instructions using your log-in information we will consider that you have authorized the instructions.
  28. Analytics and other anonymous data use. For the purpose of analyzing and improving our Services, we anonymize your Data and store and process this anonymized data. This anonymized data may be analyzed by a third party but such analysis is only used internally to determine how our Services are used, measuring their effectiveness, and providing general customer service.
  29. Accessing Your Information and Your Choices. You have the right to access, rectify, erase, block and oppose any processing of your Data that we may have. You can update, amend or delete your contact information at any time by visiting the Settings page on the Site. You can update or change your billing and payment information on the My Account page on the Site. You can choose not to receive promotional emails from us by “unsubscribing” using the instructions in any promotional email you receive from us. This will not stop us from sending emails about your account or your transactions with us. You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance of the Site may be impaired and certain features may not function at all. Moreover, you may at any time withdraw your consent to the processing of your Data and information. This withdrawal will not have retroactive effects but may prevent us from providing the Services. The above is without prejudice to applicable law enabling conservation of your data for the purpose of defending our responsibility and complying with mandatory legal obligations. The aforementioned rights may be exercised by contacting us at support@offenderwatch.com or by mailing us at Watch Systems LLC, 516 E Rutland St., Covington, LA, 70433. We will assist you in accordance with the functionalities of the Services and this Privacy Policy to address any Covered Account request with regard to the processing of their personal data.
  30. Consent. By registering for the Services and creating an account, you declare to have read and accepted the terms of this Privacy Policy. Without prejudice to the generality of the foregoing, you expressly and unequivocally consent to:
  31. the collection and processing of your Data by us in accordance with this Privacy Policy;
    b. the collection and processing of Data, including User Data on your behalf, as indicated herein; and

Your consent to Data collection and processing may be revoked, without retroactive effects, in accordance with applicable law.

  1. Links to Other Sites. We may permit others to link to this Site or to post a link to their site on ours. We do not endorse these sites and are not responsible for other sites or their privacy practices. Any interaction with such third party sites is subject to the privacy policy and practices of that site, not this Privacy Policy.
  2. Changes to the Privacy Policy. As we grow and change, we may amend this Privacy Policy. The Policy in effect at the time you use the Site governs how we may use your information. If we make material changes, we will post the revised Policy and the revised effective date on this Site and inform you of the change upon your next use of the Services. Please check back here from time to time to review any changes.

CONTACTING US
If you have any questions about this privacy statement, the practices of this site, or your dealings with the OffenderWatch Website or any OffenderWatch application, you can contact us at ow_support@watchsystems.com.
Phone: 985-871-8110
Postal:
Watch Systems, LLC
516 E Rutland St.
Covington, LA 70433