Support & Training
Already a customer? Talk to a Human.
You’re not going to get a ridiculously long phone menu when you call us. Your email isn’t going to the inbox abyss. At OffenderWatch, we provide the exceptional support we’d want to experience ourselves.
Our friendly Help Team is standing by to speak with you Monday through Friday, from 7am to 7pm, Central Time. Just give us a call at 888-Watch12 or 985-871-8110. After hours, please email us at firstname.lastname@example.org or call, and we’ll get back with you as soon as possible.
Hands-on Training for Law Enforcement
On-Site User Training
Our professional staff provides annual on-site user training in most states. This in-person instruction is tailored to each state’s processes and statutes. For more information, please contact your territory manager or email@example.com
Train Here with Us
OffenderWatch Training at Our Facility Near New Orleans.
We periodically provide training at our facility in Covington LA. Dates are announced through an email to OffenderWatch users. For more information, please contact your OffenderWatch territory manager or email us here.
Each month we offer free live webcasts for the new user and advanced training for those aiming to get the most from OffenderWatch. In fact, we provide an interactive tour through our software taught by our experts. Users are encouraged to stop in for a refresher, learn what’s new and bring in questions!
2 PM Central Standard Time, Second Tuesday of Each Month
2 PM Central Standard Time, Third Tuesday of Each Month
OffenderWatch Instructional Videos
Click on the video links below. Then enter your name, email and agency to get started. We also host free quarterly webinars for our partners.