Support & Training

Already a customer? Talk to a Human.

You’re not going to get a ridiculously long phone menu when you call us. Your email isn’t going to the inbox abyss. At OffenderWatch, we provide the exceptional support we’d want to experience ourselves. 

Our friendly Help Team is standing by to speak with you Monday through Friday, from 7am to 7pm, Central Time. Just give us a call at 888-Watch12 or 985-871-8110.  After hours, please email us at support@offenderwatch.com or call, and we’ll get back with you as soon as possible.

Hands-on Training for Law Enforcement

On-Site User Training

Our professional staff provides annual on-site user training in most states. This in-person instruction is tailored to each state’s processes and statutes. For more information, please contact your territory manager or support@offenderwatch.com

Train Here with Us

OffenderWatch Training at Our Facility Near New Orleans.

We periodically provide training at our facility in Covington LA. Dates are announced through an email to OffenderWatch users. For more information, please contact your OffenderWatch territory manager or email us here.

Online Training

Each month we offer free live webcasts for the new user and advanced training for those aiming to get the most from OffenderWatch. In fact, we provide an interactive tour through our software taught by our experts. Users are encouraged to stop in for a refresher, learn what’s new and bring in questions!

OffenderWatch Basic Training

2 PM Central Standard Time, Second Tuesday of Each Month

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OffenderWatch Advanced Training

2 PM Central Standard Time, Third Tuesday of Each Month

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OffenderWatch Instructional Videos

Click on the video links below. Then enter your name, email and agency to get started. We also host free quarterly webinars for our partners.